Terms & Conditions

1. Agreement to Terms

By accessing and using mandmautoperformance.com and hiring a vehicle from us, you accept and agree to be bound by these terms. If you do not agree, please do not use this service.

2. Driver Eligibility & Age Requirements

Our fleet is age- and experience-restricted in line with our insurers' underwriting. To hire, you must hold a valid full driving licence and meet the minimum age and licence-tenure for the vehicle's class:

An upper age limit of 75 applies under our standard cover; drivers above this may still hire by arranging bespoke insurance with us in advance. You must also provide a valid payment method and a refundable security deposit.

3. Licence Verification & DVLA Checks

At the point of booking and again before handover we verify your driving entitlement. By proceeding you consent to the following:

• We confirm your date of birth and test-pass date against the vehicle's eligibility rules.
• Where you provide a driving licence number, we validate it against your date of birth and, where enabled, verify it directly with the DVLA.
• We may ask you to upload your licence, insurance and photo ID via a secure link before collection.
• For data minimisation we do not store your full licence number — only a masked reference and the check outcome are retained. See our Privacy Policy.

We reserve the right to refuse or cancel a hire, without liability, where eligibility cannot be verified or where a licence carries disqualifying endorsements.

4. Booking & Cancellation

A reservation request is not a confirmed booking until we confirm availability and you pay the deposit. Once confirmed, our cancellation policy applies:

• Cancel 7+ days before pickup: full refund of deposit
• Cancel 3–7 days before: 50% of deposit refunded
• Cancel within 3 days: deposit non-refundable (vehicle held for you)
• No-show: full charge applies

5. Damage & Liability

During the hire period, the renter is responsible for:

• Any damage to the vehicle
• Loss or theft (up to the vehicle value, subject to your cover)
• Traffic violations, congestion charges and parking fines
• Refuelling/recharging if not returned as collected
• Excess mileage charges, where applicable

Our insurance options cover: collision damage, theft, windscreen/tyre damage and third-party liability, subject to the stated excess.

6. Payment Terms

• A deposit is required to confirm a booking
• A valid credit/debit card in the lead driver's name is required
• A refundable security deposit is released after the return inspection
• Final charges are calculated after inspection; all prices are in GBP

7. Vehicle Condition & Use

All vehicles are supplied in excellent condition. You must:

• Inspect the vehicle before departure and report any issues immediately
• Return the vehicle clean and refuelled/recharged
• Drive within posted speed limits and the law at all times
• Not permit any unlisted driver to drive the vehicle
• Not use the vehicle for racing, track use, hire/reward or any illegal purpose

8. Limitation of Liability

M&M Auto Performance shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our services or vehicles. Nothing in these terms limits liability for death or personal injury caused by negligence, or any liability that cannot be excluded under UK law.

9. Dispute Resolution

Disputes are resolved, in order, through:

1. Good-faith negotiation (14 days)
2. Mediation
3. Legal proceedings under the law of England & Wales

10. Contact

Questions about these terms? Email support@mandmautoperformance.com or reach us via the contact page.